The following needs to be set to 'Allow'/'Everybody': 'Share content using Kinect”, 'Others can communicate with voice', and 'You can see and share content”.

From there, select 'Privacy and online safety' and head to 'View details and customize'.

Scroll left from Home to open the guide.

Press the Xbox button to return to the Home screen.

If you do have Xbox Live Gold, this might mean that there are restrictions keeping you from connecting. If you are a child then please ask your parents to help you do this: Xbox One If the problem persists, please refer to the following link explaining how to promote a child account.

Repeat as necessary until only the adult account you want to use is still logged in.

At the home screen of that account, hold down the PlayStation button and select Power > Log Out of PS4.

Select any account that is logged in but isn't the account you're trying to use.

You'll see a list of accounts on your PlayStation 4, with notes on which accounts are logged in.

Hold down the PlayStation button on your controller.

The easiest way to solve this is to sign off from all PSN IDs except the one currently in use. If you do have PlayStation Plus, this might be caused by an account with children's permissions being signed in, even if the account being used is able to access all content. Xbox Live Gold/PlayStation Plus is required to play in all online functions with NBA 2K19, thus not having Gold or Plus might explain your issue. If so, don’t worry, we have some suggestions that should get you back on the courts in no time!įirst thing to note: Do you have Xbox Live Gold or PlayStation Plus? You do not have the required account privileges.' Have you tried logging into your account only to encounter this error message?

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